In the ever-changing landscape of employment, small businesses often find themselves navigating a maze of regulations, perceptions, and challenges. With increasing media coverage of “bad” employers and a constant stream of changes in employment law, it’s no wonder that some business owners hesitate when it comes to hiring.
The Hesitation to Hire
I’ve had numerous conversations with my clients who regularly express their reservations about bringing on new staff. It’s not about being unwilling to hire or grow; it’s about the fear of potential claims or misunderstandings that could arise. This caution doesn’t stem from a desire to avoid responsibility but rather from a genuine concern about managing the complexities of employment in today’s world.
Is There Such a Thing as the Perfect Workforce?
The expectation for businesses to manage their teams flawlessly is a tall order. Mistakes are a natural part of any growth process, and yet, the question often arises: does the perfect workforce truly exist? While we strive for excellence, it’s essential to recognise that perfection is an elusive and unrealistic goal, especially when it comes to managing and employing people.
The Challenge of Discrimination Claims
One of the most pressing challenges in HR consultancy today is addressing claims of discrimination. In our current blame and claim culture, the ease with which employees can raise a claim against a company can be daunting. Many businesses find themselves settling cases outside of tribunals, not necessarily because they are in the wrong, but to avoid the potential hassle and reputational damage.
The Human Element in HR
Every workplace situation has a human element at its core. This is where HR plays such a crucial role, it shouldn’t be there just to tick a box. HR should truly add value to the business. While some businesses may shy away from seeking HR support due to fears of criticism or judgment, it’s important to remember that HR is not about finding fault but about understanding, guiding, and supporting both employers and employees.
Employed in the right capacity, HR can proactively work to protect the business, which is what I do for my clients on a daily basis.
The Myth of the Perfect Employee
We often hear about the importance of finding the “perfect” employee. However, much like the practically perfect Mary Poppins, such individuals are rare. So why do we hold employers to an impossibly high standard when no one is flawless?
We are encouraged to make mistakes so we can learn from them, so to me, why should managers be punished for making innocent mistakes? Don’t get me wrong, I know there are a few bad apples out there, but most cases I work on are completely innocent mistakes made without malice, then the employee throws the kitchen sink at the employer. I hope that in the future we achieve much more of a balance so that employment isn’t so daunting for businesses.
Proactive Steps for Employers
For employers navigating these challenges, proactive measures are key. Having clear, jargon-free policies, addressing issues promptly, managing employee expectations, and treating everyone fairly can go a long way in creating a positive work environment.
Whether you’re a large corporation or a small business with just one employee, having your “ducks in a row” is essential. Remember, HR is not about catching mistakes but about fostering understanding and collaboration in the workplace.
While the road to managing employment effectively may be fraught with challenges, it’s also an opportunity for growth, learning, and building stronger, more resilient businesses.
If you would like some expert support from me and my team at Rebox HR, feel free to get in touch! Call us on 01327 640070 or email us at hello@reboxhr.co.uk
Natalie Ellis HR 