Coming out at work can be one of the most daunting experiences for an employee. There are no set rules around this. Who do they tell? It’s their private business after all. Although it is the individual’s very personal experience, they should not be made to feel that anyone they work with will think any differently towards them. They need to be assured that there is support from their colleagues and management. That said, there are a few important things employers can do to help.Continue reading “Coming out at work – reflections of Pride 2022”
Over the past few years, the employee experience has become a focal point for many HR departments, from creating strategies to perfecting onboarding processes, it is an extensive area to cover. But why has it become so important and is it just another HR buzzword?
We all know that an engaging work environment can promote happier, healthier, and more fulfilled employees, enhancing both innovation and productivity. Right now, more than ever these are no longer desirable elements for businesses, they’re essential. Want to retain your key talent? Enhance your employee experience; raising salaries are no longer the quick fix answer. You could pay someone a million pounds, but if they’re not happy in their work, neither party benefits, so to achieve a positive employee experience is essential if you want your business to become an employer of choice.
So how can we achieve an enhanced employee experience within businesses, and should it be led by HR?Continue reading “What is the employee experience and why is it important?”
I was born and brought up in Uxbridge, North West London, and for as long as I can remember life there seemed like a complete blur! Everything and everyone was always rushing, I was really drawn to it and loved the fast paced way of life.
When I was living and working in Central London, everything I did felt like rushing, from getting ready for work, travelling on the Tube, eating and living in a “everything needs to be done by yesterday” pace. Even having a coffee at a coffee shop wasn’t the experience it should have been, it was more of a routine, go in, exchange a few pleasantries with the barista, never drink in, always with a “to go” nod, it is like a secret code that every barista knows!Continue reading “The things we notice when we take a moment to slow down…”
One of the things I get asked often, is how did I progress my career?
I started my working life as a Travel Agent and selling holidays on the high street, I made a move into HR as an HR administrator, and now I run my own multi-award winning business which is a dream come true.
The answer I give is – I did not achieve this dream alone!Continue reading “How a mentor can help you progress your HR career”
Imposter Syndrome is becoming an increasingly recognised concept, and to be frank: it’s an HR issue. Employers need to ensure that their workforce are empowered, motivated and well-adjusted in their work lives if they are to be of tangible benefit to the company and its mission and goals. Combatting imposter syndrome amongst employees is just one part of achieving this, but it too is something that those working in HR can suffer from as they put the wellbeing and career needs of others ahead of themselves (after all, HR are the ‘people people’!).
Thankfully, as imposter syndrome becomes better known and acknowledged, there are methods HR departments can use to help defeat it amongst staff; and themselves.
What is Imposter Syndrome?
Imposter syndrome is the anxious belief that the individual is undeserving of the success, role, situation or progression they find themselves in. It is deep-rooted self-doubt that convinces the person affected that their achievements have been obtained as a result of luck rather than qualification and hard work – no matter how much the latter may be the case.
There are many different types of imposter syndrome and it can be experienced by anyone. It is not limited to those already living with mental illness.
Why is Imposter Syndrome an issue for HR departments?
Imposter syndrome is an issue for HR departments as it loosens company culture, can create an unhealthy working environment and can isolate employees from one another. As those living with imposter syndrome are likely to be afraid of failure, they may also be less likely to raise new ideas, innovate or try things differently, which can stifle business growth and development.
Anyone working in HR will already know how easy it is to lose track of their own wellbeing at work as they focus on that of others, but imposter syndrome in particular can make it difficult for them to effectively manage the empowerment and wellbeing of others; and can get in the way of difficult employment conversations and decisions.
What can HR do to tackle Imposter Syndrome?
Imposter syndrome may be suffered by individuals, but it can be tackled through company culture as a whole.
- Foster a culture of diversity and inclusion. Every employee must feel valued and that they belong in their role. ‘Othering’ or differentiating employees from one another unnecessary can leave them feeling singled out and undeserving. Studies of BAME employees indicate that being physically visibly different from their colleagues and from a different background can be a risk factor for developing imposter syndrome, based on both underrepresentation and disrespect;
- Communicate clearly on expectations. Every employee in an organisation should be able to tell anyone else exactly what it is they do, why they do it, and how it works – and perhaps most importantly of all, tell them in layman’s terms. This helps validate their position and solidify their objectives;
- Celebrate successes. All too often a hard project will be completed and once the work is done, the effort forgotten. Celebrating successes and attributing credit correctly can help reward staff for their hard work whilst raising their profile amongst others;
- Don’t panic pay. Needing to hire someone quickly to fill a critical role is often achieved in business by simply stumping up a big pay packet – but this can fast burden the individual with hefty expectations and high pressure. Whilst everyone deserves to be paid fairly, and in like-for-like roles equally, this can be done at the appropriate industry rate and not overcompensating for a rapid hire or golden handshake;
- Educate. Many people still don’t know what imposter syndrome is, even if they’re suffering from it, and so discussing it with staff can help lead to healthier thought patterns and working habits;
- Strive to continuously improve. If the whole workforce is working to always get better, there cannot be a staff member left behind on the journey. Working collaboratively with one another and each playing a part validates an individual’s contribution and helps boost their self-esteem.
Finally, of course, HR professionals must be encouraged to include themselves in all of these measures! As frequently as they encourage others to take a break, maintain a healthy work-life balance and celebrate a job well done, they must do so too. It is far too easy to get caught up in the issues of others and not focus on yourself.
A culture of clarity is really key to tackling imposter syndrome, and this should start at the top down through every level of the organisation. Doing away with the outdated ‘never let them see you sweat’ adage in favour of admitting hard work and bad days and convoluted processes is imperative and ensures that no one is attempting to live up to unrealistic and untrue expectations. Every industry has its own nuances in this respect. It’s important to remember that work isn’t a social media feed – and there is much more admiration to be received in working hard for something than not working at all!