World Mental Health Day 2017

“Just because you are struggling doesn’t mean you’re failing.”

At least one in six workers experiences common mental health problems, including anxiety and depression. Research conducted by leading charity Mind, shows that 55% of employees surveyed said that work is the biggest cause of stress in their lives, more so than debt or financial problems.

Mental ill-health costs the UK economy £26 billion each year, this is through 91 million lost working days, staff turnover and lower productivity. With such staggering figures, it is within every organisations interest to establish ways to tackle the problem. What is really concerning is not just the prevalence of stress and mental health problems at work, but that employees don’t feel supported to be able to deal with these pressures.

The main causes of mental ill health at work are excessive workload, frustration with poor management, lack of support and unrealistic targets. Stress at work is also effecting people’s personal lives. One in five employees said that it puts a strain on their relationships, while 11% have missed important events such as birthdays due to work related stress.

Prince Harry has spoken publicly about the importance of mental health awareness amongst the armed forces; not just post career but has actively campaigned for mental health to become an active part throughout their career. This has lead to a review and implementation of new training methods and support mechanisms will also be rolled out to reservists, veterans and civil servants.

The starting point can be seen as difficult, but it does not need to be. Simply taking the time to speak to a colleague or manager to tell them how you are feeling and what your concerns are can help take that first step to improving mental health. It’s the little things that make the big difference, so if you are an employee reading this, your manager needs to know that you are struggling, if it is pressures with workload, they may be able to offer a solution. Likewise, if you are a manager yourself reading this, then you need to do the same, just because you have a more senior title it does not mean that you shouldn’t be able to address your concerns.

We must always keep in mind that mental ill health does not discriminate and affects nearly everyone at some point in their lives, this is why it is so important that we start these conversations to try and remove the stigma that is associated with mental ill health.

Mental health may be a hot topic but it is a very fluid subject, one critical point is to ensure that individual cases are treated as exactly that, as an individual. Just because one person has a condition, it does not mean that the remedies and supporting tools are the same. There is no one size fits all approach and therefore businesses cannot just roll out a wellbeing initiative hoping that it will work, the subject of mental health is ongoing and will be evolving at a fast pace for many years to come.

Mind has a fantastic guide to help support employers who want to promote positive mental health within their organisations; to access the guide, please click here.

 

Back from the future: Is L&D ready? #CIPDMAP17

The session was hosted by Teresa Rose from E.ON. The purpose of the session is to establish what the future looks like and how this is impacted by the use of data and how we learn from each other.

Let’s go five years into the future; what does your business look like, what technology are you using, what capabilities do you have and what are your expectations and more importantly that of our customers?

Capability and culture play a key role in the transition to maintain pace with changing environments, expectations and technology with the introduction of AI. It depends on your business environment and the style of your employee and client base, for example we are now working with five different generations; how can you appeal and successfully deliver training that transcends the multi-generations. Will we deliver training differently? The answer is simply most certainly, are organisations adequately prepared? The general feeling around the room insinuated that they were aware of the changes. but were not adequately prepared, there is no one size fits all approach but all of these factors should be taken into account when designing and developing training for the future.

The CIPD are continuously advising on the importance of CPD, what are you doing to ensure your journey continues? There is a strong emphasis on personal responsibility to be accountable for your career development so individuals cannot rely upon organisations delivering what they need when they are unaware of the requirement, so the next time you’re having your annual appraisal with your manager, make sure you tell them your expectations and really pinpoint your development needs.

 

 

Building the employee experience #CIPDMAP17

After a quick cup of tea and pile of biscuits devoured, it was time to swing straight into the next session on building the employee experience by Rob Robson from Tata Technologies.

Tata are a global business employing 900 people in the UK and in April 2017, they moved to a new £20m European HQ in Leamington Spa. Over this period, there has been substantial drive from the HR to deliver projects in close partnership with all areas of the business.

The move came at a time when the business grew and available space had decreased so when seeking a new head office, one of the key points was to ensure they had a space and environment which reflected the vision of the business.

The key to selecting the new space was a joint decision between the business leaders and employees. It was essential that employees were included as part of the changes as to allow them to create a space that was fit for purpose and move forward together.

With any major change there are always challenges and limitations. Funding and getting things started were the initial challenge as the operating environment contrary to belief is frugal. There are impacting external factors such as the volatility within the economy which makes it difficult to predict which direction things are going. This meant that they needed to heavily factor in flexibility in addition for the space to grow. Influencing and changing the culture, technology and physical environment all needed to be considered, you need to understand the capability of your resources, understanding the business context; these together can help understand the culture will allow you to focus on engaging the employees and generating employee involvement.

When they created their promotional video to introduce the new building, it was delivered by employees, not management which helped to support the values and culture that the business wanted to achieve in order to drive engagement. There was a review of the on boarding process, to enable recruitment of a high standard and a focus on safety with initiative “don’t walk by”.

Tata demonstrated a human approach by giving a commitment to generating a positive culture, caring for the environment, high standards, driving innovation and supporting the right behaviours to ensure the success of the project.

Helping to create a more vibrant and creative space has played a key role in underpinning the vision and values which in turn enhanced the levels of employee engagement. Employees do not have their own desks, they have a neighbourhood so everyone gets to work with people around the business, this helps to increase innovation.

The vision and values are visible throughout the building, so regardless if you are a visitor or employee, what the business has committed to and stands for has a strong presence and forms a part of the day to day business activities.

The reaction to the changes has been well received and at all stages of the project, regular employee reviews were conducted to effectively map the journey. Once the move was completed, it was clear what impact the move had upon the culture and it’s connection to the business values.

To take a peek inside their new head office, please click here

 

A racing start to CIPD MAP 2017 from Derek Redmond

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Derek Redmond has got CIPD MAP 2017 off to a flying start, I particularly enjoyed his opening line that he used to run around in circles for a living!

Whilst Derek may have swopped lacing up his trainers for driving high performance in his role at Thomas International; his motivation remains the same, to get the most out of people in his role as Performance Director.

Engagement may be a strange term but it is a topic that many are passionate about, even as an individual, we always have a team around us to help us deliver. There’s always a coach behind us cheering us on to achieve our goals.

Derek might have been alone on the track, but he had a team of people around him to help him achieve his aspirations,; a track coach, flexibility coach, masseuse, sports physiologist, physiotherapist, exercise physiologist, S&C coach, partner, agent and his Dad! All have a key role to play in the story of his success and it is no different in the world of work, they are experts in what they do.

Reflecting on Margaret Heffernan’s opening keynote to CIPD ACE 16, this demonstrates the importance of people working together, knowing their roles and ultimately, who has supported you to get you where you are now? These people are vital to our success and achieving what sometimes feels impossible. When people understand their roles, it improves relationships, communication and when they understand what each other are doing, that is where the magic happens.

Recognition to keep people engaged is essential, simply say thank you. It doesn’t have to be a huge gesture but those people will never forget it and they will feel appreciated. Last week, I was speaking to my husband Mark at home and I turned to him and simply said “thank you for everything you do, I wouldn’t be here at this point in my career without you”. He seemed a bit taken back by it but it is true and I realised that I don’t say it enough, we should all do this more often.

Empowerment, alignment, involvement; these words are part of our daily lives, it’s not new but these resources can be constantly applied to every area of our performance. They are supported by our attitude and approach to how we undertake tasks to help us deliver to the best of our ability.

One thing that we should all do regularly is to reflect on our career journey, Derek mentioned that doing this each year is important; ask yourself, where were you this time last year? Are you behind? Have you kept on track? It’s vital to consistently monitor where you are on your journey and more importantly, are they fitting to where you want to be?

High engagement drives high performance; if you have highly skilled people that are not engaged, then you will simply not getting the most out of them. Engagement is as simple as that, so taking steps to improve engagement is essential to driving high performance within your business so the need for investment in this area couldn’t be more critical. Skills are irrelevant, it’s engagement that is truly important.

People and performance; in the world of business, the most common mistake is to judge upon business performance. Too much focus on figures and strategy often sacrifices understanding the role, team spirit and leaves little room for challenging each other; a distinct lack of people focus. If you look after the people, your performance will take care of itself, it sounds simple but too many organisations forget this which hinders the level of performance.

Understanding your people is the key to driving your organisation forward, as Derek demonstrated when he won the Olympic gold medal with his team in 1991. It demonstrates the capability of a truly engaged team, the same principles can be instilled in organisations.

Most organisations have the right people to deliver but they might be in the wrong roles, or there could be a lack of communication, it’s about understanding and mindset. These words will resonate with everyone so why do we continue to stay the same?

We don’t need to be told that the world of work is evolving, if this is news to you then you are already miles behind. You can’t expect to do something different if you’re doing the same thing.

A fantastic start to this years CIPD MAP Conference and a lot of food for thought to take us through the day.

 

 

 

Taking care of your mental health wellbeing #MHAW17

Whilst it is important to promote the wellbeing of others, you cannot adequately support other people without having your own mental health as a priority. This week is Mental Health Awareness Week and on the blog I am releasing some quick references to generate awareness of the subject but also to present practical advice for you to use, regardless of your profession.

Mental health awareness is something we can all promote and actively be a part of, whether it is for you or to support someone close to you.

How we are feeling can vary in our day to day lives, it often depends on circumstance in that present moment, or it can be impacted by significant events such as the anniversary of a bereavement. According to the Mental Health Foundation statistics; one in three of us will experience a traumatic event at some point in our lives, this is not just an incident, it is something that stays with us for the rest of our lives.

When we are in good mental wellbeing, we are able to cope with the stresses of everyday life, are able to adapt to the environment and situations around us and feel engaged with the environment around us. If we are not in a good mental state, it is easy to feel detached from people and the environment, lack confidence in our abilities to cope with daily life and most of all, unable to freely express emotions and maintain relationships.

Keeping this in mind, it only underpins the importance on supporting your own mental health, here are some quick and easy tips to help you support your mental health wellbeing:

  • Talk about your feelings; if you are experiencing a difficult time, having an open conversation with your friends and family can halve the problem and they may be able to offer help and guidance to support you. Just by having a conversation can make you feel a lot better
  • Learn to accept yourself; this is such an important part of our mental health wellbeing. Don’t compare yourself to others, this only damages self-esteem. This is so difficult with the influence of social media and this “perception of perfection” is not realistic, be yourself and acknowledge your positive qualities
  • Exercise; I run three times a week now and have done since January. I’ve never felt better, I’ve never been a gym bunny but getting out in the fresh air can really change your perspective on things and has a positive impact on my mental health, I find I worry less, sleep better and most of all, it’s an activity I enjoy
  • Diet; having a well-balanced diet has really complimented my new exercise routine and it makes me feel healthier and happier
  • Relax; as with everything these days there is an app for that! You don’t need expensive yoga classes or massages (although these are great too!) try Buddhify which can really help you to switch off and relax. This app has really helped me especially on those days when it’s difficult to clear the mind of the working day