Category: Employee well being

Blogging, Business, Career, Career Journey, Career Woman, CIPD, Employee well being, Health, HR, Human Resources, Inspiration, mental health, Motivation, People Management, Uncategorized, Wellness, women in business

It’s time to talk about mental health

by Natalie Ellis2 Comments on It’s time to talk about mental health

The promotion of mental health awareness has sprung into the spotlight recently, with the support of celebrities such as Lady Gaga and Heads Together campaign from the Royal Family; it is a difficult topic to ignore and is a startlingly bigger issue than we initially realise.

It is a significant but positive step that people are starting to openly discuss mental health issues, but what can we do to underpin this in the workplace?

Next week, 8th – 14th May 2017 is Mental Health Awareness Week and now is a good a time as any to start thinking differently about this issue and addressing the stigma attached to it.

Mental Health is not a new topic and with ever increasing pressure of daily life; whether that is home life, working life, relationships, studying; as well as a perception of perfection from social media. I believe it is a positive step of highlighting a prominent issue which is an underlying theme to everyone’s wellbeing.

A CIPD study has highlighted the impact on business of poor mental health in employees. The study found that:

  • 37% of sufferers are more likely to get into conflict with colleagues
  • 57% find it harder to juggle multiple tasks
  • 80% find it difficult to concentrate
  • 62% take longer to do tasks
  • 50% are potentially less patient with customers/clients.

The study also found that, for the first time, stress is now the major cause of long-term absence in manual and non-manual workers.

I don’t believe that there is a one size fits all approach when it comes to mental health, over the years as a HR professional, I pride myself upon my ability to build strong working relationships in the hope that if anyone ever needed someone to talk to, then I would be a person they felt comfortable enough to approach should they need support. I’ve have faced some difficult situations with employees ranging from gambling addiction, alcoholism, post-natal depression, PTSD, financial difficulties and severe depression. Whilst these circumstances cannot be foreseen, I believe that if there had been adequate support mechanisms available in the first instance then the circumstances could have been handled differently.

This is not a subject that we have to tackle together; it has to be a joined up approach. As I mentioned some of the difficult cases I have worked on over the years, they weren’t just “people at work” to me. I took the job home with me, it had a big impact on my emotional wellbeing. I wasn’t sleeping or eating very much and at the time, I didn’t feel comfortable talking to my family and friends, now I am pleased to say that I have a very close and supportive network around me, and by having that conversation you feel much better than you did before you had it. It’s like a form of therapy. It’s important for everyone to have someone to talk to when they need to; bottling emotions up it will only cause further damage to your wellbeing and often with lasting effects.

Starting these conversations in the first place is essential; as an employer, this can be a difficult situation which has the “leave your personal life outside of work” label attached to it. In an era where authenticity is actively supported when things are positive, I don’t see why it should be this way when emotional support is required. By employees bottling situations up, are we not encouraging them to do it by using this label? By employers being equipped to handle mental health in the workplace, they are able to eliminate a culture of silence attached to mental health and are able to demonstrate that they are a caring and forward thinking organisation.

The number one reason for absence in the UK is stress which cost the UK economy £4billion in 2016 alone and on average 5.6 days absence per employee so this to me is a good enough reason as to why employers should be doing more to raise awareness of mental health issues. mental health charity, Mind recently reported some startling figures:

  • More than one in five (21 per cent) agreed that they had called in sick to avoid work when asked how workplace stress had affected them
  • 14 per cent agreed that they had resigned and 42 per cent had considered resigning when asked how workplace stress had affected them
  • 30 per cent of staff disagreed with the statement ‘I would feel able to talk openly with my line manager if I was feeling stressed’
  • 56 per cent of employers said they would like to do more to improve staff wellbeing but don’t feel they have the right training or guidanceWhilst I was researching the topic for this blog post, I uncovered so much information that is readily available for everyone, not just employers to use and there were three prominent themes that appeared; taking care of you, taking care of others and that two heads are better than one.

I’m not stating that we should go from one extreme to the other by writing extensive policies, being in employees faces every time they appear under the weather etc. It’s just a case of having the right support mechanisms should they ever be needed; simple things such as equipping line managers with the right tools to have these conversations, having a robust employee assistance service available and having access to tools which can be utilised by employees.

Here are some simple steps that HR professionals can do to enhance the awareness of mental health in their workplace:

  • Promote an Employee Assistance Programme – these are not particularly expensive and provide an impartial and specialist resource that all employees can use anonymously. Whilst you will not be aware of how it is used, you should be able to obtain report indicating the type of calls that are being made to allow a more proactive approach
  • Download some management support guides and place them on your company intranet, these are free and available on the Mind charity website
  • Host a webinar on the subject of mental health, you can host one yourself or you can sign up for one via Mind, Acas or CIPD. Invite your managers to join you to encourage a joined up approach
  • Be proactive with return to work interviews, if an employee has been absent due to personal issues, stress or depression, ask them if there is anything you can do to help support them and if you are unsure, seek support from your Occupational Health provider

For more information on how you can implement a mental health awareness campaign in your workplace there are plenty of resources available on the Mind charity website, Acas, CIPD and of course Heads Together. Let’s make a small change to make a big impact.

Blogging, Business, Career, Career Journey, Career Woman, CIPD, Employee well being, HR, Human Resources, Inspiration, Motivation, Recruitment, women in business

What do you see your future role as?

by Natalie EllisLeave a Comment on What do you see your future role as?

After attending last Saturday’s CIPD MAP Student Conference I have been asking this very question myself. Throughout my career I have been a generalist, there is nothing wrong with this at all and to be honest a specialist route is one that I don’t think would suit me but it’s never something I would rule out, I just like variety.

It’s easy to say I’m going to work at Google and if you end up there is great but for many people the HR career journey has more plot twists than an episode of Coronation Street so yes you may want to work at Google, but the important part is the journey you take to secure your dream job. Consideration should always be given to career flexibility to avoid us becoming complacent and gain varying experience but we should be mindful of not stagnating our careers so it is a very complex balancing act but it can have greater impacts on our confidence if the decisions we make are the wrong ones.

When we are recruiting, if someone has moved roles a few times, they’re open to being negatively labelled as a “job hopper” but by being exposed to the thoughts of HR peers, isn’t it about time businesses adapted positively and accept that this could potentially be a view into the future of work? After speaking with fellow millennials, we often question is it a situation where an employer doesn’t set out the reality of their organisations then they risk quickly disengaging and failing to retain this group? It’s also not a case of simply recruit, see how it turns out and replace; this only starts a constant spiral so both employer and potential employee have a vested interest to set out clear expectations at the start of the relationship to avoid any “empty promises” which could then see a struggle to retain employees for the long term. In addition to this, it is not only the employee that will be disheartened, there are long terms business risks. If organisations fail to put into place a clearly defined succession plan and engage with modern changes then they simply cannot evolve by utlising millennial talent to develop their business, it has to be a joined up process, a balance between existing values married to modern values to remain competitive and recruit and retain the best talent.

Let’s consider this on a personal level; what happens if you find yourself in a position where you’re not enjoying your role (for whatever reason that may be). You are not going to be performing to the best of your ability and on the other hand your employer will not be seeing the standards of performance that they expect so a succession plan or career path is an essential tool to attract and retain the talent for the organisation. It’s not a case of one size fits all because what works for millennials will not necessarily work for those who have been in the organization for a substantial amount of time. Loyalty to organisations seems to be a rarer vision in today’s faster paced work environments which is a shame as it has worked successfully for various such as manufacturing; product knowledge, process and practicality go hand in hand, one simply cannot work without the other so industries like this are starting to see skills gaps emerging at an alarming rate which will require the knowledge and skill set to pass on to future generations.

So how does this all impact your decision making when it comes to you setting your career path? When considering your next move it is important to consider these things:

  1. What kind of HR professional do you see yourself as? Don’t jump on the trend bandwagon, find the path that is right for you and research the books out of it, ensure it’s right for you before you go for it, don’t just settle!
  2. When applying for jobs, research the organisation you are going into, look into their annual reports, google them to see how they are perceived as an employer, what they do to engage their employees etc. Find the answers to the questions that matter the most to you
  3. Trust your gut instinct – does the decision you are making feel right for you? I remember turning down a really amazing job opportunity at a highly sought after employer but every fiber in me said “don’t do it” and it turns out that I was right to call the decision I did, no regrets
  4. The age old question; where do you see yourself in 5 years’ time? Make sure you set out that plan to manage employers expectations and also your own to avoid disappointment, we are our own harshest critics and whilst the path to a good career isn’t always rosey, so make sure you are prepared for the occasional hiccups, learn from it, don’t tarnish yourself with negativity
  5. Review your own performance regularly, are you meeting your own expectations, are you on track to where you want to be, are there any development points to help you along the way?

Regardless of if your future lays with your current employer or a future employer, all I know is that the career journey is what you make it so don’t settle, enjoy the plot twists and remember to make the best of it.

Administration, Blogging, Business, Career, Career Woman, CIPD, Conference and Exhibition, Employee well being, Gender pay gap, HR, Human Resources, Inspiration, Motivation, People Management, Uncategorized, Wellness, women in business

MAP Student Conference 2017 – T-minus 13 hours… and counting!

by Natalie EllisLeave a Comment on MAP Student Conference 2017 – T-minus 13 hours… and counting!

Aston University

We’re fast approaching the Midlands Area Partnership student conference at Aston University and the organisers cannot wait to meet, greet and network with everyone attending!

Ok so there is a heck of a lot to get through in just one day so what actually goes on prior to the event? This blog post is to fill in all the details to highlight exactly how much work goes into making these events a success.

First of all there is a lot of organising to do, budgeting, sourcing an appropriate venue, guest speakers to discuss relevant topics, catering (well of course! If you’re giving up a Saturday you need a vast amount of coffee, tea and food to keep those brains engaged!). Then there’s the task of confirming the attendees, any dietary requirements that they may have and any access requests to the venue so that everyone can enjoy the event.

The organisers will be at the venue very early on the morning of the event to conduct final checks and to ensure everything is set up in time for the delegates to arrive, they are of course our guests!

This is just a short burst of what happens behind the scenes, the day itself is much more fast paced, so this year there will be just half an hour to book in all 200 attendees between 9:00-9:30am and waiting to greet you will be Nic, Gill, Max and Janice so make sure this is your first point of contact.

As this event is completely sold out, we don’t want those who were unable to attend missing out so myself, Amy and Priya will be hosting a mini blog squad reunion so pop over and see us as we’ll be gathering the information from our speakers, talking to as many people as possible to gather your thoughts on the event but also you can ask us anything, we’re here to highlight the key topics at the event.

Finally we can then hand over to the speakers, this year we have a welcome address from David D’Souza and an opening keynote from Dr Richard MacKinnon before moving into the breakout sessions which consist of relevant topics in today’s HR world.

One thing I am really looking forward to is the HRD Panel at 14:20pm with Dr Richard MacKinnon, Simon Lewis and Carol Carson so make sure you don’t miss it!

Finally there’s the closing keynote from Tiffany Poeppelman, a really passionate organisational psychologist so this is something I’m particularly excited about attending for so I’ll be quoting from her a lot on Twitter.

In advance of the event, a huge thank you to the CIPD, Midlands Area Partnership, our fantastic speakers, organisers, volunteers, Aston University and personal thanks goes to Eleanor Lloyd-Jones for making this event happen.

I’m off to watch the rugby now and will see you all bright and early tomorrow. Don’t forget to pop over and see me at the Northamptonshire Branch stand after lunch.

 

 

 

 

 

Blogging, Business, Career, Career Woman, CIPD, Employee well being, Gender pay gap, HR, Human Resources, Inspiration, International Women's Day, Love, Michelle Obama, Motivation, People Management, Uncategorized, women in business

International Women’s Day 2017

by Natalie EllisLeave a Comment on International Women’s Day 2017

Inspirational, motivational, encouraging, supportive, collaborative, united.

Today is International Women’s Day 2017 and the above words are what I think of when it comes to this day every year and after seeing the bundles of support throughout my social media channels,  I couldn’t be prouder to be a woman today.

“There is no limit to what we, as women can accomplish”

Michelle Obama

James Brown famously sang “this is a man’s world”, and I think he wasn’t far from the truth; however, we are starting to see the positive changes that so many have fought tirelessly to see. Equal rights, equal pay and more importantly support to make these changes happen. There are exciting times ahead but there is still much more to be done. We are starting to see changes in employment law with Gender Pay Gap Reporting and opportunities with the Apprentice Levy which will allow so many people the opportunity to start their journey to their dream career regardless of age or gender.

The Suffragettes marched through the streets of London in 1915 to campaign for equal pay and for the right to vote, it’s important that as women we do not take what they campaigned for as a given right, they were determined to make a change and they did, this couldn’t be any more prominent in this year’s IWD motto Be Bold For Change.

Today we are fortunate to be surrounded by strong and positive female influences ranging from athletes and entrepreneurs right through to business leaders and there is something we can learn from every one of them. So today take time to listen more and understand the direction that this could take future generations, today is so much more than wearing a t-shirt and saying things only to be forgotten about tomorrow; it’s a movement, it’s about actions and making the world a better place, one step at a time.

I wouldn’t be where I am in my career without the women in my life and those who have helped shape my career, these fantastic ladies all know who they are and I tell them all the time! Consider those who have helped you get to where you are, can you pass your support on to others? It’s easy to forget when you’re working the 9-5 but these small changes and support can make a huge difference. Be part of that change.

I’m very lucky to be from a family that have empowered and inspired me to be the best that I can be, I have a strong mum, supportive sister, a hard working brother and a very proud father and I just wanted to take a moment to say how truly grateful I am to have them. I wouldn’t be where I am now without their love, understanding and support.

However you’re celebrating IWD, enjoy it and have a fantastic day.

 

Blogging, Business, Career, Career Woman, CIPD, Employee well being, HR, Human Resources, Uncategorized, Wellness, women in business

Work you vs. home you; the struggle is real

by Natalie EllisLeave a Comment on Work you vs. home you; the struggle is real

canva

Every morning of every day, millions of people begin their daily routines; wake up, make coffee, get dressed, brush teeth, grab laptop, cannot locate keys, search for keys, find keys, leave home, commute to work, Starbucks for more coffee, get to office, begin working day.

When I lived and worked in London, I overheard so many conversations on my journey to work, sometimes this was the highlight of my day but on one particular journey I overheard two colleagues discussing their day ahead, they appeared to be nervous and whatever they were heading towards seemed like a big deal. One turned to the other and said, are you going to go in as you, you or work you? To this day I still hear this reference too many times or I see behaviors that demonstrate a work personality and honestly there really is no need for it. As I listened further on into the conversation I thought that being “work you” does not make you either credible nor does it make you authentic. By putting on a work version of themselves I felt that they were putting themselves under unnecessary pressure which was only going to highlight the nervousness of their situation not only in their performance but this would also show to those that they were so keen to impress.

Personally, I believe that people are much more amiable when they are themselves which makes it easier to form genuine relationships, build trust and work collaboratively. We’ve all seen what can happen when people try to be someone they are not such as the recent activity in Celebrity Big Brother; the stitches soon start to unravel and with that follows the breakdown of trust, respect and credibility. So why do so many people still rely upon this behavior in the workplace?

Every HR event I have been to recently all had a common theme; authenticity and credibility as a HR professional. These two elements if ignored can be fatal to your career or development as this is what makes HR exactly that, human. Being yourself can significantly increase your credibility in all areas of your work; especially in situations such as mediation or when presenting at a board meeting, when people know you, it opens a wealth of opportunity, makes you approachable and more importantly someone that the business can rely on.

Of course this is not limited to just HR, I have witnessed these behaviors in every place in which I have worked and unsurprisingly at all levels of those businesses.

It begs the question, are HR professionals expected to be perfect within our organisations? I certainly believe to a degree that this is what people actually accept as true but I also think it has a significant impact upon our ability to be genuine. I think it is categorically important as professionals that we accurately guide employees and managers through the required processes in a way in which we choose without losing consistency. It is the same with directors and business leaders, is it entirely possible to lead and maintain a level of integrity?

It is a difficult balance; some would call it a façade to maintain but so many people feel more comfortable conducting themselves in this way. Could it be that some people prefer to be corporate and professional at all times without letting their guard down as to preserve a certain image or is it that there is a fear of vulnerability and how colleagues would perceive them should they reveal their true persona?

Don’t get me wrong, I understand the need for this sometimes especially when you are new to a role and are assessing the boundaries, this is a sensible option. However it is equally important to allow elements of your personality to reflect your work so that others can relate to it; be it a spread sheet, presentation or even in a training room. It also enables you to utlise your full complement of skills to project your knowledge in a way you fully understand yourself which sounds bizarre but so many have tried to be anyone else but themselves only to trip over in a public forum, because let’s be honest, it never happens when nobody is watching does it?!

It is not entirely limited to work life only of course, there is a crossover into our personal space, the real you . This can have an impact on a work life balance and personal relationships so being genuine isn’t just about a perception at work, it’s also a factor in mental health wellbeing.

And the moral of the story is; these situations are entirely avoidable, just be you. Trust me, you’ll be grateful to yourself that you were.