Welcome to the ‘New Normal’ for Offices and Workplaces

It’s clear as the country begins to ease COVID-19 lockdown restrictions and life begins to take on some semblance of what it was before the pandemic began, whatever the ‘new normal’ looks like, it will be in place for quite some time. Dependent on a workplace’s operating situation throughout lockdown and after, of course, arrangements for employees will vary hugely. But there are some things all employers should bear in mind when re-absorbing furloughed staff and making their best efforts to resume business-as-usual – and here’s my top pieces of advice.

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How the BLM ‘Fed-Up-rising’ Can Spark A More Inclusive, Happier, Healthier Workplace

As businesses worldwide move for the first time to set out properly and publicly how they recruit, retain and professionally develop BAME staff, more employers than ever are considering their own business practices around diversity, inclusion and wellbeing. To those unfamiliar with the Black Lives Matter movement, which originated in 2013 following the acquittal of George Zimmerman for shooting Trayvon Martin, it can seem a tough and uncompromising movement demanding rights and levels of equality that many organisations haven’t considered or had the facilities to offer before. However, it need not: now is the time to embrace the movement and learn from it, bettering your company, and your workforce, in the process.

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How To Best Manage Remote Working Without Specialist Equipment

The coronavirus pandemic has had many unexpected consequences and whilst there’s no doubt businesses would have liked to be prepared for the eventualities they’d see, most simply weren’t. However, all is not lost: there are lots of ways you can connect with and manage your employees remotely without having to download specialist software, send them home with extra screens or pay for servers to be connected remotely. Follow these top tips for efficient and thorough management of your teams, remotely.

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Leading By Example: The Firms Sticking Up For Their Employees Through The Covid-19 Crisis

The coronavirus pandemic has changed the world forever and as most of the world’s population opt to stay indoors and amend their day-to-day behaviour, businesses everywhere are taking a hit. Despite daily press briefings from the government making promises made of bailouts, benefits and business bankrolls, many companies are being forced to take a stand and take drastic, immediate action to ensure their survival. This is, unfortunately, often in the form of mass redundancies, forced unpaid leave for employees or temporary closure.

However, through every crisis, there lays opportunity; there are businesses out there shining a light on good practice and really taking care of their employees where they can. When the pandemic’s hold over the world is over, it’s these firms that will be considered good examples and exemplary employers. Of course, not everyone is in the position to take these measures, but where they can happen, and are, they’re fast becoming a guiding light in otherwise global darkness.

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How do you handle employee sickness over the bank holidays?

Christmas may seem like a distant memory but as we draw closer to the long Easter weekend, a lot of employees like to take annual leave to extend this further and take time out to unwind. This shouldn’t be a problem but throw some ‘suspicious’ sickness absence into the mix and things can quickly get out of hand.

To help you be fully prepared, I have put together some handy guidance to help take the pain out of bank holiday headaches!

What happens when an employee requests holiday?

All holiday has to be approved through your established booking system, in line with your company’s holiday policy and minimum cover required. If you don’t have a policy in place, contact me and I’ll help you get one suited to your business requirements. It may be an opportunity for you to once again draw your employees attention to the authorisation process and make sure it is clear. As a responsible employer you also need to encourage your employees to take their holiday on a regular basis, to ensure they are having adequate breaks and leisure time away from the work environment. It is good practice to manage and monitor holidays that have been taken, to avoid a surge of holiday requests at the end of your company’s holiday year.

What happens when an employee calls in sick over the long weekend?

All sickness needs to be dealt with consistently. The employee has the obligation to notify you within the specified time in line with your absence procedure. The timing of their absence cannot be questioned, and whilst unfortunate you will need to source cover last minute to account for the additional person not working for you during this time. If the sickness absence day happens to be the day before the bank holiday (which they were not scheduled to work) you would record the absence for the one day, and then the bank holiday in the usual way. Meaning that the employee would get paid for the bank holiday as normal. It is illegal to withhold this payment of wages.

The important part of managing any absence is the return to work interview on the morning back to work. This helps you to gather information and discuss the absence in more detail. You should also take the opportunity to examine the employee’s absence record to see if there are any patterns or if their absence is becoming too high. This could then trigger the requirement for a further, potentially more formal conversation with them.

What to do if an employee takes the bank holiday weekend as sickness, having been refused a holiday request?

Whilst this doesn’t occur on a frequent basis, it can happen. We have a really useful letter template available for our clients to take control of this situation. If you issue this letter to the employee prior to the ‘time off’ in question, you have made it crystal clear that if they take the time off it will be unauthorised unpaid leave and could lead to disciplinary action taking place.