Category: mental health

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A racing start to CIPD MAP 2017 from Derek Redmond

by Natalie EllisLeave a Comment on A racing start to CIPD MAP 2017 from Derek Redmond

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Derek Redmond has got CIPD MAP 2017 off to a flying start, I particularly enjoyed his opening line that he used to run around in circles for a living!

Whilst Derek may have swopped lacing up his trainers for driving high performance in his role at Thomas International; his motivation remains the same, to get the most out of people in his role as Performance Director.

Engagement may be a strange term but it is a topic that many are passionate about, even as an individual, we always have a team around us to help us deliver. There’s always a coach behind us cheering us on to achieve our goals.

Derek might have been alone on the track, but he had a team of people around him to help him achieve his aspirations,; a track coach, flexibility coach, masseuse, sports physiologist, physiotherapist, exercise physiologist, S&C coach, partner, agent and his Dad! All have a key role to play in the story of his success and it is no different in the world of work, they are experts in what they do.

Reflecting on Margaret Heffernan’s opening keynote to CIPD ACE 16, this demonstrates the importance of people working together, knowing their roles and ultimately, who has supported you to get you where you are now? These people are vital to our success and achieving what sometimes feels impossible. When people understand their roles, it improves relationships, communication and when they understand what each other are doing, that is where the magic happens.

Recognition to keep people engaged is essential, simply say thank you. It doesn’t have to be a huge gesture but those people will never forget it and they will feel appreciated. Last week, I was speaking to my husband Mark at home and I turned to him and simply said “thank you for everything you do, I wouldn’t be here at this point in my career without you”. He seemed a bit taken back by it but it is true and I realised that I don’t say it enough, we should all do this more often.

Empowerment, alignment, involvement; these words are part of our daily lives, it’s not new but these resources can be constantly applied to every area of our performance. They are supported by our attitude and approach to how we undertake tasks to help us deliver to the best of our ability.

One thing that we should all do regularly is to reflect on our career journey, Derek mentioned that doing this each year is important; ask yourself, where were you this time last year? Are you behind? Have you kept on track? It’s vital to consistently monitor where you are on your journey and more importantly, are they fitting to where you want to be?

High engagement drives high performance; if you have highly skilled people that are not engaged, then you will simply not getting the most out of them. Engagement is as simple as that, so taking steps to improve engagement is essential to driving high performance within your business so the need for investment in this area couldn’t be more critical. Skills are irrelevant, it’s engagement that is truly important.

People and performance; in the world of business, the most common mistake is to judge upon business performance. Too much focus on figures and strategy often sacrifices understanding the role, team spirit and leaves little room for challenging each other; a distinct lack of people focus. If you look after the people, your performance will take care of itself, it sounds simple but too many organisations forget this which hinders the level of performance.

Understanding your people is the key to driving your organisation forward, as Derek demonstrated when he won the Olympic gold medal with his team in 1991. It demonstrates the capability of a truly engaged team, the same principles can be instilled in organisations.

Most organisations have the right people to deliver but they might be in the wrong roles, or there could be a lack of communication, it’s about understanding and mindset. These words will resonate with everyone so why do we continue to stay the same?

We don’t need to be told that the world of work is evolving, if this is news to you then you are already miles behind. You can’t expect to do something different if you’re doing the same thing.

A fantastic start to this years CIPD MAP Conference and a lot of food for thought to take us through the day.

 

 

 

Blogging, Business, Career, Career Journey, Career Woman, CIPD, Employee well being, Health, HR, Human Resources, Inspiration, mental health, Motivation, Uncategorized, Wellness, women in business

Taking care of your mental health wellbeing #MHAW17

by Natalie EllisLeave a Comment on Taking care of your mental health wellbeing #MHAW17

Whilst it is important to promote the wellbeing of others, you cannot adequately support other people without having your own mental health as a priority. This week is Mental Health Awareness Week and on the blog I am releasing some quick references to generate awareness of the subject but also to present practical advice for you to use, regardless of your profession.

Mental health awareness is something we can all promote and actively be a part of, whether it is for you or to support someone close to you.

How we are feeling can vary in our day to day lives, it often depends on circumstance in that present moment, or it can be impacted by significant events such as the anniversary of a bereavement. According to the Mental Health Foundation statistics; one in three of us will experience a traumatic event at some point in our lives, this is not just an incident, it is something that stays with us for the rest of our lives.

When we are in good mental wellbeing, we are able to cope with the stresses of everyday life, are able to adapt to the environment and situations around us and feel engaged with the environment around us. If we are not in a good mental state, it is easy to feel detached from people and the environment, lack confidence in our abilities to cope with daily life and most of all, unable to freely express emotions and maintain relationships.

Keeping this in mind, it only underpins the importance on supporting your own mental health, here are some quick and easy tips to help you support your mental health wellbeing:

  • Talk about your feelings; if you are experiencing a difficult time, having an open conversation with your friends and family can halve the problem and they may be able to offer help and guidance to support you. Just by having a conversation can make you feel a lot better
  • Learn to accept yourself; this is such an important part of our mental health wellbeing. Don’t compare yourself to others, this only damages self-esteem. This is so difficult with the influence of social media and this “perception of perfection” is not realistic, be yourself and acknowledge your positive qualities
  • Exercise; I run three times a week now and have done since January. I’ve never felt better, I’ve never been a gym bunny but getting out in the fresh air can really change your perspective on things and has a positive impact on my mental health, I find I worry less, sleep better and most of all, it’s an activity I enjoy
  • Diet; having a well-balanced diet has really complimented my new exercise routine and it makes me feel healthier and happier
  • Relax; as with everything these days there is an app for that! You don’t need expensive yoga classes or massages (although these are great too!) try Buddhify which can really help you to switch off and relax. This app has really helped me especially on those days when it’s difficult to clear the mind of the working day
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It’s time to talk about mental health

by Natalie Ellis2 Comments on It’s time to talk about mental health

The promotion of mental health awareness has sprung into the spotlight recently, with the support of celebrities such as Lady Gaga and Heads Together campaign from the Royal Family; it is a difficult topic to ignore and is a startlingly bigger issue than we initially realise.

It is a significant but positive step that people are starting to openly discuss mental health issues, but what can we do to underpin this in the workplace?

Next week, 8th – 14th May 2017 is Mental Health Awareness Week and now is a good a time as any to start thinking differently about this issue and addressing the stigma attached to it.

Mental Health is not a new topic and with ever increasing pressure of daily life; whether that is home life, working life, relationships, studying; as well as a perception of perfection from social media. I believe it is a positive step of highlighting a prominent issue which is an underlying theme to everyone’s wellbeing.

A CIPD study has highlighted the impact on business of poor mental health in employees. The study found that:

  • 37% of sufferers are more likely to get into conflict with colleagues
  • 57% find it harder to juggle multiple tasks
  • 80% find it difficult to concentrate
  • 62% take longer to do tasks
  • 50% are potentially less patient with customers/clients.

The study also found that, for the first time, stress is now the major cause of long-term absence in manual and non-manual workers.

I don’t believe that there is a one size fits all approach when it comes to mental health, over the years as a HR professional, I pride myself upon my ability to build strong working relationships in the hope that if anyone ever needed someone to talk to, then I would be a person they felt comfortable enough to approach should they need support. I’ve have faced some difficult situations with employees ranging from gambling addiction, alcoholism, post-natal depression, PTSD, financial difficulties and severe depression. Whilst these circumstances cannot be foreseen, I believe that if there had been adequate support mechanisms available in the first instance then the circumstances could have been handled differently.

This is not a subject that we have to tackle together; it has to be a joined up approach. As I mentioned some of the difficult cases I have worked on over the years, they weren’t just “people at work” to me. I took the job home with me, it had a big impact on my emotional wellbeing. I wasn’t sleeping or eating very much and at the time, I didn’t feel comfortable talking to my family and friends, now I am pleased to say that I have a very close and supportive network around me, and by having that conversation you feel much better than you did before you had it. It’s like a form of therapy. It’s important for everyone to have someone to talk to when they need to; bottling emotions up it will only cause further damage to your wellbeing and often with lasting effects.

Starting these conversations in the first place is essential; as an employer, this can be a difficult situation which has the “leave your personal life outside of work” label attached to it. In an era where authenticity is actively supported when things are positive, I don’t see why it should be this way when emotional support is required. By employees bottling situations up, are we not encouraging them to do it by using this label? By employers being equipped to handle mental health in the workplace, they are able to eliminate a culture of silence attached to mental health and are able to demonstrate that they are a caring and forward thinking organisation.

The number one reason for absence in the UK is stress which cost the UK economy £4billion in 2016 alone and on average 5.6 days absence per employee so this to me is a good enough reason as to why employers should be doing more to raise awareness of mental health issues. mental health charity, Mind recently reported some startling figures:

  • More than one in five (21 per cent) agreed that they had called in sick to avoid work when asked how workplace stress had affected them
  • 14 per cent agreed that they had resigned and 42 per cent had considered resigning when asked how workplace stress had affected them
  • 30 per cent of staff disagreed with the statement ‘I would feel able to talk openly with my line manager if I was feeling stressed’
  • 56 per cent of employers said they would like to do more to improve staff wellbeing but don’t feel they have the right training or guidanceWhilst I was researching the topic for this blog post, I uncovered so much information that is readily available for everyone, not just employers to use and there were three prominent themes that appeared; taking care of you, taking care of others and that two heads are better than one.

I’m not stating that we should go from one extreme to the other by writing extensive policies, being in employees faces every time they appear under the weather etc. It’s just a case of having the right support mechanisms should they ever be needed; simple things such as equipping line managers with the right tools to have these conversations, having a robust employee assistance service available and having access to tools which can be utilised by employees.

Here are some simple steps that HR professionals can do to enhance the awareness of mental health in their workplace:

  • Promote an Employee Assistance Programme – these are not particularly expensive and provide an impartial and specialist resource that all employees can use anonymously. Whilst you will not be aware of how it is used, you should be able to obtain report indicating the type of calls that are being made to allow a more proactive approach
  • Download some management support guides and place them on your company intranet, these are free and available on the Mind charity website
  • Host a webinar on the subject of mental health, you can host one yourself or you can sign up for one via Mind, Acas or CIPD. Invite your managers to join you to encourage a joined up approach
  • Be proactive with return to work interviews, if an employee has been absent due to personal issues, stress or depression, ask them if there is anything you can do to help support them and if you are unsure, seek support from your Occupational Health provider

For more information on how you can implement a mental health awareness campaign in your workplace there are plenty of resources available on the Mind charity website, Acas, CIPD and of course Heads Together. Let’s make a small change to make a big impact.

Business, Career, Career Woman, CIPD, HR, Human Resources, mental health, Uncategorized, Wellness

Coping with grief at work

by Natalie EllisLeave a Comment on Coping with grief at work

Dealing with grief is incredibly difficult but how can we approach grief in the workplace?

Grief is a subject which I’ve been fortunate enough not to encounter for many years, that was up until recently when our family tragically lost someone we never imagined we would.

Those close to me are currently facing one of the most awful scenarios you could possibly imagine, their pain and loss is something that no one should have to face. I have been supporting the family a lot during this awful time and will continue to do so over the coming months and years. I wanted to take this opportunity to thank those who helped us publically search and those who sent messages of support.

Sadly my family are not alone, so many other families are going through hard times; losing loved ones to terminal illnesses, people who’s relatives are missing and whilst the age old saying “when you turn up at work you leave your personal life at the door” is used all too often the reality is very different.

The only way to describe grief without feeling it yourself is “raw”.

It begs many questions, why don’t we talk more about when a life ends in the same way that we would when a new life begins? Should we stop treading on egg shells and support people when they need it the most head on?

Grief is not easy to deal with as it is such a sensitive subject that has two distinct factors:

  1. People who have suffered loss may not want to talk about it
  2. Managers/employers are unsure on the best approach

It is all well and good enforcing a company policy on bereavement leave, but when the situation arises is the policy fit for purpose? is it flexible? does it provide adequate support and consideration to the on-going effects? are managers adequately equipped and understand it?

Grief can impact of every element of the affected employees life, anxiety and stress are common and this can impact significantly on their working environment. Therefore, employers need to assess the situation carefully upon the employees return to work, by being aware of the support offered, this can minimise the anxiety  and stress they may be experiencing.

It’s often asked if close team members should be made aware of the situation, I have read horror stories where colleagues have unknowingly asked a bereaved employee if they’d been on holiday. These situations can easily be avoided when holding open and empathetic conversations with the employee and being lead by them.

Long term effects of grief can escalate into mental health difficulties, anxiety or depression so it is important to be guided by the employee in terms of how much support they need. Understandably it is a difficult balance to get right as you want to support in everyway you can but you also don’t want to smother them either, so just simply letting them know that you’re there for them and maintaining a good level of communication will allow that support without intrusion.

In 2014 ACAS published their guidelines on how to deal with bereavement at work in a best practice format so that employers have an increased understanding around the long term effects so they can support the employee and workforce as part of their working practices. Their guide can be found here.

Grief is so much more than a policy. Moving on is the most difficult part.